Elizabeth Jensen

Elizabeth Jensen was appointed to a three-year term as NPR's Ombudsman/Public Editor in January 2015. In this role, she serves as the public's representative to NPR, responsible for bringing transparency to matters of journalism and journalism ethics. The Ombudsman/Public Editor receives tens of thousands of listener inquiries annually and responds to significant queries, comments and criticisms.

Jensen has spent decades taking an objective look at the media industry. As a contributor to The New York Times, she covered the public broadcasting beat – PBS, NPR, local stations and programming – as well as children's media, documentaries, non-profit journalism start-ups and cable programming. She also wrote for the Columbia Journalism Review and was a regular contributor to Current, the public broadcasting trade publication, where, among other topics, she wrote about sustainability strategies for public television stations.

Over her three decades in journalism, Jensen has reported on journalistic decision-making, mergers and acquisitions, content, institutional transformations, the intersection of media and politics, advertising and more, for a variety of national news organizations. She reported on the media for The Los Angeles Times, where she broke the story of Sinclair Broadcast Group's partisan 2004 campaign activities, and was honored with an internal award for a story of the last official American Vietnam War casualty. Previously she was a senior writer for the national media watchdog consumer magazine Brill's Content, spent six years at The Wall Street Journal, where she was part of a team of reporters honored with a Sigma Delta Chi public service award for tobacco industry coverage, and spent several years with the New York Daily News.

In 2005, Jensen was the recipient of a Kiplinger Fellowship in Public Affairs Journalism at The Ohio State University, focusing her research on media politicization. She earned her M.A. in International Relations from the Fletcher School of Law and Diplomacy at Tufts University, spending her second year at Geneva's L'Institut universitaire de hautes études internationales, and received her undergraduate degree from Northwestern University's Medill School of Journalism.

When not covering media, Jensen, who teaches food journalism at New York University, has occasionally reported on the food world, including investigating vegetarian marshmallow fraud for a CNBC newsmagazine report.

Longstanding NPR policy is to reserve the title of "Dr." for an individual who holds a doctor of dental surgery, medicine, optometry, osteopathic medicine, podiatric medicine or veterinary medicine.

NPR's Planet Money team specializes in making complex economic stories compelling and understandable. That often means stripping stories down to essentials and using anecdotes as a story device (the "show, not tell" school of journalism). The approach, which is dependent on deep reporting and very precise and tightly constructed storytelling, has worked well for a decade.

NPR newsroom leaders have concluded their investigation into the work of a longtime freelance contributor, Danielle Karson, one month after they said they had discovered she had recycled sound bites in some of her radio reports.

Newsrooms aren't perfect. Trustworthy newsrooms, however, make adjustments (preferably quickly) when their errors are pointed out.

Morning Edition listeners will have noticed this week that the newscasts, or headlines, have moved around. Newscasts had aired each hour at 1 minute after the hour and again at 19 minutes and 42 minutes after the hour. Now, while there is the same amount of newscast time, it is grouped in just two breaks, at more intuitive times at the top and bottom of the hour — as was the case for most of Morning Edition's nearly four-decade history.

Sunday's "Unite the Right 2" rally across from the White House was a bust, when just a couple of dozen protesters turned up. But the outrage against NPR over its coverage leading up to the event will likely live for a long time.

NPR said Friday that it discovered that a longtime freelance contributor, Danielle Karson, had recycled sound bites in more than two dozen reports that aired from 2011 until recently. NPR has handled the discovery, which was made by a producer and an editor, quickly and transparently, as it should.

Wildfires are ravaging hundreds of thousands of acres of the western United States and Canada this summer, taking lives and homes in California, closing parts of Yosemite National Park to visitors and racing through forests and grasslands in Idaho, Washington, Oregon, Utah, Colorado and British Columbia. Smoke from those fires is causing breathing difficulties as far away as Maine.

Late in 2015, this office released the third-year results of an internal NPR study examining the diversity of the outside sources heard on NPR's weekday radio newsmagazines. (Outside sources are the people interviewed and quoted by NPR; they do not include NPR's own reporters and hosts.) Now we have a fourth year of that analysis, this time looking at the makeup of the sources that NPR used in five online blogs during the 2016 fiscal year (Oct.

On June 30, NPR's Weekend All Things Considered aired a lighthearted World Cup piece discussing why the Brits use "football" and the Americans use "soccer" to refer to the same game. The subsequent debate this piece sparked has nothing to do with soccer and is not remotely lighthearted.

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