The Indiana Department of Revenue is changing the way people interact with the agency and pay their taxes.
The $60 million project is what department Commissioner Adam Krupp repeatedly calls a “gamechanger.”
Phase one of the new, online system launches Sept. 3, and affects those who file corporate taxes. All corporate filers will now be able to pay via a web portal. And Krupp says online services extend far beyond that.
“Filing amended returns, making payments, being able to see your own information – if you have a balance, for example," Krupp says. "If you have correspondence that is waiting for you to read and if you need to update an address.”
Previously, all of that had to be down via paper, through the mail. Krupp says the overhaul will make things easier for not just taxpayers, but the department, too.
The online services for other tax categories – sales, individual, and special taxes – will launch over the next three years.