VA Secretary Lauds Indy As Part Of Department's 'Transformation'

Jul 24, 2015

Previously, the Roudebush clinic in Indianapolis has had an unenviable record -- like many VA facilities across the country.
Credit Department of Veterans Affairs /

U.S. Veterans Affairs Secretary Bob McDonald says his department is making progress in rebuilding trust lost in last year’s scandal involving manipulated wait times and falsified waiting lists. 

In a visit to Indiana Thursday, McDonald said the disability claims backlog has been reduced by 80-percent in the last couple of years, and the VA has completed more than seven million more appointments this year than last year. 

Veterans currently use the VA about 37-percent of the time for their healthcare needs -- and McDonald says as the department improves, more veterans will use it, meaning the VA needs to prepare to respond to higher demand.

“For every one percent increase, one percentage point increase, that adds a need of about $1.5 billion to our budget,” McDonald says.

The VA Secretary says he’s confident Congress will deliver funding flexibility to help the VA address those growing needs.

And McDonald adds that with that money, the VA is focusing on increasing access to primary care.  Indianapolis VA officials note that adding one primary care team –which includes a doctor, a nurse and clerical staff – can allow the VA to treat 1,200 more Hoosier veterans.