Ivy Tech-Lafayette is planning a smoother transition for incoming students. The community college is creating a One Stop Center designed to improve customer service.
Dr. John Laws, vice chancellor for student affairs, says the move will increase efficiency and improve service to the students.
“Right now, we’re similar to this One Stop concept with all of our services being located close to each other,” he says. “The future is to cross-train our employees, so the students will not have to move between offices, rather just this one office area.”